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SmartBadge
Frequently
Asked Questions
Answers to common questions handled by SmartBadge sales and
support personnel, along with some tips and tricks that we have
found useful.
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A How
does the system SmartBadge
work ?
The SmartBadge
system is a simple patented/patent pending system using a numbered
name badge and a small hand held PDA type device which facilitates
networking at meetings. The system can be implemented at your
meeting in very few steps. See
SmartBadge
Utilization page for more details.
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B Is
the SmartBadge
system a lead retrieval system?
The SmartBadge
system is not currently designed as a typical lead retrieval system.
Lead retrieval systems tend to be used at large convention/trade
show settings. Although networking goes on at these venues, the
primary task is collecting product/service information by the
attendees from the exhibitors in each booth. The system is designed
to facilitate networking at conferences and meetings where the
number one reason for attending is to network. These venues tend to
have people mingling during a break, or lunch, or dinner, while
attending a learning session or listening to a speaker or presenter.
We do feel that
there is an application for our patented method in the lead
retrieval convention/trade show markets. We have identified the
technology needed to adapt our method into this market. As well, we
are continually upgrading and developing new products to fit many
markets we have identified. New systems for other markets should be
available in the near future.
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C
Do the attendees
keep the SmartBadge
PDA's?
The SmartBadge
system is designed so the individual PDA units are low cost,
expendable units. This allows the meeting organizer the ability to
provide their clients - the attendees - with a valuable networking
tool which they keep. This also means the meeting organizer does not
have to worry about return/collection and refurbishment of the units
after the meeting.
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D
What are the
note and mark functions on the SmartBadge
PDA's?
On the SmartBadge
PDA's are two buttons
labeled Mark and Note. The Mark button allows the attendee to place
a small mark next to any name in the database. Once names are
marked, the attendee can select "View by Marks" from the menu.
Only the names marked will be displayed. The attendee can use this
function to mark the people they want to meet or have met for
example.
The Note button
allows an attendee to select multiple notes to be added to each name
in the database. The notes are numbered from 0-9 and are programmed
during download. The ten notes can be anything the organizer sets
them to for that meeting. For example "Meet Here", "Meet for Lunch",
"Send Brochure", "Send RFQ", etc. An attendee can select any number
of notes for each name in the database. When the data is downloaded
to the attendee's computer when he or she get back to their office,
the notes (and marks) are downloaded as well.
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E
How long does it
take to program the SmartBadge
PDA's?
The SmartBadge
PDA's are mass programmed in the docking in batches of 40 at one
time. The downloading process is fast. It takes about 1 minute to
download a typical 350 person database to a batch of 40 units in the docking
station.
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F
What about
walk-ups to my meeting?
Walk-ups are
handled by printing badges at the event or printing blank numbered
badges before the event and either hand writing or labeling the
attendee's name onto the numbered badge. The attendees data is
entered into the SmartBadge
software and sometime
during the event the attendees are informed that there is an update
of the SmartBadge
PDA available. The attendee
will write their number on the back of their own PDA and either drop
it off at registration and come back or wait for the update. The
update takes no more time than the original download and can be done
as many times as needed.
Another benefit of
the SmartBadge
system is that it should
help increase the number of pre-registered attendees. During the
initial marketing for your event, you include a small description of
the SmartBadge
system and how it works.
People will be excited to try this new networking system, and to
make sure their name is included they will need to pre-register.
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G
Do I need to pay
sales tax?
Sales tax must be
collected for all sales in CA. or NV., unless the order is for
resale and a valid seller permit number is provided.
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H
Do you offer
discounts?
The number of PDA's
ordered as well as the number of systems ordered over a year affect
the unit price.
We also have commission incentive programs for meeting planners.
These programs reward planners who use our system at events they
organize.
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